MSL Ballsbridge Motors, part of the MSL Motor Group of car retailers currently wish to recruit a Receptionist/Showroom Host to join our busy Mercedes-Benz team based in MSL Ballsbridge Motors, Dublin 4.

 

MSL Motor Group is a family-owned business which has been in operation since 1959. As an employer, we pride ourselves on our commitment to our employees by providing excellent training and development. We are extremely proud of the team that we have built and continue to build. MSL Motor Group offers a long-standing career and not just a job. We have a team of over 180 employees. People stay with the company thanks to the positive working environment, the continuous development, the opportunities for progression and the competitive remuneration packages delivered.

 

Key duties and responsibilities to include:


  • Being the first point of contact to customers calling or visiting the showroom.
  • Handling telephone calls and dealing with queries in a professional manner.
  • Meeting, greeting and assisting customers.
  • Offering & making customers refreshments.
  • Introducing customers to the most appropriate specialist to deal with their needs.
  • Monitoring and recording showroom traffic and incoming calls on the CRM.
  • Capturing, recording and updating customer details in the database.
  • Ensuring the Dealership is kept tidy and well presented at all times.
  • General administrative duties.
  • Various ad hoc duties.

 

The successful candidate will ideally:

 

  • Have a strong customer service background.
  • Display an outgoing personality and enjoy engaging with people.
  • Exhibit excellent communication and interpersonal skills both in person and on the phone
  • Excel at understanding, anticipating and meeting customer needs.
  • Have a genuine desire to exceed our customers’ expectations.
  • Display a positive, enthusiastic, can-do attitude.
  • Have the ability to work on their own initiative; multitask and meet deadlines.
  • Possess excellent administration and IT skills.
  • Work well as part of a team.
  • Be well presented at all times.
  • Previous experience within the motor industry is desirable but not essential.

 

If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.

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